Staffing by time band, not by average
We calculate how many people you need each hour from real demand, instead of repeating the usual shift.
Law 21.561 · Shifts and staffing
Since April 26, 2026 the work week is 42 hours, and on April 26, 2028 it drops to 40. Estimate your operation’s gap in one minute and see how to close it without hiring blindly.
Apr 2024
44 h
Apr 2026
42 h
In forceApr 2028
40 h
Calculator
Moving to 40 hours
240
hours per week you lose
+6
extra workers to keep the same coverage
$7.200.000
additional cost per month · $86.400.000 per year
Simple estimate: assumes you must cover the same hours and each new worker costs the same. It ignores overtime, time bands and rotating shifts, which is exactly where optimization finds slack.
Book a 30-minute callHow to close the gap
We calculate how many people you need each hour from real demand, instead of repeating the usual shift.
An optimization model builds the roster within 42 or 40 hours, rest periods, bands and skills.
Absences, peaks and demand changes are absorbed automatically, without redoing the spreadsheet.
−20%
resources with better service, in a case where an agent adjusts shifts and workloads to demand and operational constraints.
Law 21.561 reduces it in three steps: to 44 hours on April 26, 2024, to 42 hours on April 26, 2026 and to 40 hours on April 26, 2028.
Not necessarily. When coverage relies on fixed shifts, hours are often poorly distributed. Optimizing staffing by time band and the shift roster shrinks the gap before hiring.
It is an order-of-magnitude estimate: it assumes the same hours to cover at the same cost per worker. An assessment with your real data gives the gap by shift and time band.
Bring your current headcount and shifts. We will tell you where the slack is and whether an assessment is worth it.
Book a 30-minute callWe reply within 24 business hours.